Terms of Service

1. Who provides the service

Vault ("the Service"), available at vaultwishlist.com, is provided by the Vault team ("we", "us"), contact: vaultwishlist@gmail.com. By creating an account or using the Service you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. The service

Vault lets you save products and places from the web into personal wishlists, organise them, sync them across devices, and, with paid features, share lists, create gift registries, track savings goals, set reminders and keep a price history. Vault also offers optional social features: you can turn on a public profile (nickname, avatar, bio), mark selected items as public, and follow other users. These are off by default — your account is private unless you choose otherwise. The Service is provided "as available": we work to keep it reliable, but we do not guarantee uninterrupted availability.

3. Your account

• You must provide a valid email address and keep your password confidential.
• You are responsible for the activity that happens under your account.
• You must be at least 16 years old to create an account.
• One person may not maintain multiple free accounts to circumvent plan limits.

4. Plans, prices and payments

• Free, core features, free of charge (up to 20 active items).
• Keeper, €2.99 per month or €29.99 per year (75 active items, shared & gift lists, savings goals, reminders).
• Collector, €4.99 per month or €49.99 per year (250 active items, plus price history, taste insights and advanced statistics).
• Vaulter, €9.99 per month or €99.99 per year (unlimited items, the globe map, advanced moodboards, premium themes and early access to new features).
• Prices include VAT where applicable. You can upgrade or downgrade between plans at any time; changes take effect for the next billing period.
• On the web, payments are processed by Stripe; we never receive your card details. If you subscribe through Apple's App Store, billing, renewals and refunds are handled by Apple under Apple's terms, and are managed in your App Store account settings.
• Subscriptions renew automatically at the end of each billing period until cancelled.
• You can cancel anytime from your account ("Manage subscription"); you keep access until the end of the paid period. No partial refunds for unused time, except where required by law. Cancelling stops future renewals but does not refund payments already made.
• Downgrading or cancelling never deletes your content. If you hold more items than a lower plan allows, your existing items remain safe and viewable; you simply can't add new ones until you're back under that plan's limit or upgrade again. Plan-specific features (e.g. the globe map, advanced moodboards, taste insights) become unavailable while you're not on a plan that includes them.

5. Right of withdrawal (EU consumers)

Under EU consumer law you have 14 days to withdraw from a distance purchase. By subscribing you request immediate access to the digital service; if you withdraw within 14 days, you are entitled to a refund proportional to the service not yet supplied. To exercise this right, email vaultwishlist@gmail.com.

6. Your content

• Everything you save in your vault remains yours. We claim no ownership of your content.
• You grant us the technical licence strictly needed to store, display and sync your content for you, for people you deliberately share a list with, and — for any profile or items you choose to make public — to display them to other users. This licence ends when you make the content private again or delete it.
• You can export your data anytime (Export CSV) and delete your account whenever you want.

7. Acceptable use

You agree not to:

• use the Service for unlawful purposes or to store unlawful content;
• attempt to access other users' data or probe, scan or test the vulnerability of the Service;
• abuse shared or public links (e.g. spam, phishing, embedding malicious links in shared lists);
• use a public profile, nickname, avatar, bio or shared content to impersonate someone, harass others, or post material that is unlawful, hateful, sexually explicit, or otherwise abusive;
• resell or offer the Service to third parties as your own;
• overload the Service with automated bulk requests.

Content you make public or share is your responsibility. We do not pre-screen it, but you and other users can report a profile or item, and we may review, remove, or restrict any content, and suspend or terminate accounts, that violate these rules. Where reasonable, we will warn you first.

8. Third-party sites and prices

Vault stores links and metadata (titles, images, prices) fetched from third-party shops. Those shops are independent from us: prices and availability shown in Vault are informative snapshots and may be outdated. Purchases you make happen on the third-party site, under their terms.

9. Liability

To the maximum extent permitted by law, we are not liable for indirect damages, lost profits or data loss caused by events outside our reasonable control. Nothing in these Terms limits liability for wilful misconduct, gross negligence, or any liability that cannot be limited by law. Consumers retain all mandatory statutory rights.

10. Termination

You may stop using the Service and delete your account at any time. We may discontinue the Service with at least 30 days' notice, in which case any prepaid, unused subscription period will be refunded pro-rata.

11. Changes to these Terms

We may update these Terms. For material changes we will notify you in the app at least 15 days in advance; continued use after the effective date constitutes acceptance. If you do not agree, cancel your subscription before the changes take effect.

12. Governing law and disputes

These Terms are governed by Italian law. For consumers, mandatory consumer-protection rules of your country of residence remain unaffected, and disputes may be brought before the courts of your place of residence. If you have a complaint we couldn't resolve directly, you may also contact the consumer dispute-resolution or supervisory body in your country. (The European Commission's ODR platform was discontinued on 20 July 2025 and is no longer available.)

13. Intellectual property

The Vault software, its source code, design, and content are protected by copyright and remain the exclusive property of the Vault team. Vault™ and the Vault logo are trademarks of the Vault team. You may not copy, reproduce, decompile, resell, or create derivative works from the Service or its brand without our prior written consent. All rights not expressly granted are reserved.

© 2026 Vault™ · All rights reserved.