Terms of Service

1. Who provides the service

Vault ("the Service"), available at vaultwishlist.com, is provided by the Vault team ("we", "us"). A dedicated contact email address is being set up and will be published here shortly. By creating an account or using the Service you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. The service

Vault lets you save products and places from the web into personal wishlists, organise them, sync them across devices, and — with paid features — share lists, create gift registries, track savings goals, set reminders and compare prices. The Service is provided "as available": we work to keep it reliable, but we do not guarantee uninterrupted availability.

3. Your account

• You must provide a valid email address and keep your password confidential.
• You are responsible for the activity that happens under your account.
• You must be at least 16 years old to create an account.
• One person may not maintain multiple free accounts to circumvent plan limits.

4. Plans, prices and payments

• Free plan — core features, free of charge.
• Vault Plus — €4.99 per month, or €49.99 per year. Prices include VAT where applicable.
• Payments are processed by Stripe; we never receive your card details.
• Subscriptions renew automatically at the end of each billing period until cancelled.
• You can cancel anytime from your profile ("Manage subscription"); you keep Plus access until the end of the paid period. No partial refunds for unused time, except where required by law.

5. Right of withdrawal (EU consumers)

Under EU consumer law you have 14 days to withdraw from a distance purchase. By subscribing you request immediate access to the digital service; if you withdraw within 14 days, you are entitled to a refund proportional to the service not yet supplied. To exercise this right, contact us through the channel indicated in section 1.

6. Your content

• Everything you save in your vault remains yours. We claim no ownership of your content.
• You grant us the technical licence strictly needed to store, display and sync your content for you (and for people you deliberately share a list with).
• You can export your data anytime (Export CSV) and delete your account whenever you want.

7. Acceptable use

You agree not to:

• use the Service for unlawful purposes or to store unlawful content;
• attempt to access other users' data or probe, scan or test the vulnerability of the Service;
• abuse shared or public links (e.g. spam, phishing, embedding malicious links in shared lists);
• resell or offer the Service to third parties as your own;
• overload the Service with automated bulk requests.

We may suspend or terminate accounts that violate these rules. Where reasonable, we will warn you first.

8. Third-party sites and prices

Vault stores links and metadata (titles, images, prices) fetched from third-party shops. Those shops are independent from us: prices and availability shown in Vault are informative snapshots and may be outdated. Purchases you make happen on the third-party site, under their terms. Price comparison links open third-party search pages; we receive no commission and give no guarantee about their results.

9. Liability

To the maximum extent permitted by law, we are not liable for indirect damages, lost profits or data loss caused by events outside our reasonable control. Nothing in these Terms limits liability for wilful misconduct, gross negligence, or any liability that cannot be limited by law. Consumers retain all mandatory statutory rights.

10. Termination

You may stop using the Service and delete your account at any time. We may discontinue the Service with at least 30 days' notice, in which case any prepaid, unused subscription period will be refunded pro-rata.

11. Changes to these Terms

We may update these Terms. For material changes we will notify you in the app at least 15 days in advance; continued use after the effective date constitutes acceptance. If you do not agree, cancel your subscription before the changes take effect.

12. Governing law and disputes

These Terms are governed by Italian law. For consumers, mandatory consumer-protection rules of your country of residence remain unaffected, and disputes may be brought before the courts of your place of residence. The European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr.